Return & Warranty Policy
We Accept Returns For:
✓ Damaged or defective items
✓ Wrong product delivered
✓ Missing parts
🔄 How to Return (Within 7 Days of Delivery)
Step 1: Contact us on WhatsApp (03235289805) or Email (outfreedpakistan@gmail.com) with:
- Order number
- Photos/video of the issue
- Brief description
Step 2: Get approval within 24–48 hours
Step 3: Ship back using original packaging to our provided address
Step 4: Receive replacement or refund within 5–7 days after inspection
🛡️ 10-Year Limited Warranty
Your OutFreed Wedge Cushion is covered under a 10-year limited warranty against:
- Foam deformation beyond normal use
Not covered: Wear and tear, stains, fabric fading, misuse, or damage from moisture/pets.
For warranty claims, contact outfreedpakistan@gmail.com or WhatsApp 03235289805 — we'll respond within 5 working days.
📞 Contact Us
WhatsApp: 03235289805
Email: outfreedpakistan@gmail.com